At The Fun Pool, we are committed to ensuring timely and reliable delivery of your orders. The Fun Pool Shipping & Delivery Policy outlines our shipping process, estimated delivery timelines, and related guidelines.
- Shipping Timeframe
– Orders are processed and shipped within **2 business days** after the order is placed.
– Delivery time depends on the shipping location and the courier service’s estimated transit time.
– Estimated delivery time: **5 to 12 days** depending on the pin code and courier ETA.
- Shipping Methods & Partners
– We use reputed courier partners to ensure safe and timely delivery of your order.
– A tracking number will be provided once the order has been shipped.
- Delivery Process
– Orders will be delivered to the shipping address provided at checkout.
– Customers are responsible for ensuring that the correct address is entered at the time of purchase.
– If a delivery attempt fails due to incorrect address or unavailability, re-delivery may be subject to additional charges.
- Shipping Charges
– Shipping charges, if applicable, will be displayed at checkout before confirming the order.
– We may offer free shipping on certain promotional offers or bulk orders.
- Delays & Exceptions
– Delivery may be delayed due to unforeseen circumstances such as weather conditions, logistics issues, or high demand periods.
– The Fun Pool is not responsible for delays caused by third-party courier services.
– In case of significant delays, customers will be informed via email.
- Lost or Damaged Shipments
– If your package is lost in transit, please contact us at **info@thefunpool.com** for assistance.
– If you receive a damaged product, report the issue within **48 hours** of delivery with video proof.
– We will assess the claim and provide a replacement or refund as per our Refund & Returns Policy.
- Order Tracking
– Once the order is shipped, a tracking number will be shared via email.
– Customers can track their orders using the provided tracking details from the courier partner’s website.
- International Shipping
– Currently, we only ship within India. International shipping is not available at this time.
For any queries related to The Fun Pool Shipping & Delivery Policy, please contact us at **info@thefunpool.com**.